AI 4 business and IT modernization workshop: AI4CX

Discover how the Composable IT & Ecosystems Mission will help organizations accelerate their journey to 2030, driving modernization for the AI era. Shape the AI4CX (Artificial intelligence for customer experience) work through practical blueprints that accelerate AI‑powered business and IT transformation. Turning strategic ambition into reusable solutions, architectures, and practical agentic implementations, by collaboratively contributing key architectures, scenarios, and innovation demonstrations needed to transform customer experience across the industry.

Get hands-on co-creating ODA-based technical solution packages, reference architectures, and live agentic demonstrations on AI Native Canvas, turning the vision of AI4CX into actionable, reusable assets that uplift customer experience across the entire industry.