AI 4 business and IT modernization workshop: AI4CX

Shape the AI4CX work through practical blueprints that accelerate AI‑powered business and IT transformation, turning strategic ambition into reusable solutions, architectures, and practical agentic implementations. Collaboratively contribute key architectures, scenarios, and innovation demonstrations needed to transform customer experience across the industry.

Get hands-on co-creating ODA-based technical solution packages, reference architectures, and live agentic demonstrations on AI Native Canvas, turning the vision of AI4CX into actionable, reusable assets that uplift customer experience across the entire industry.