The reinvention imperative: IT at warp speed

23 June 2026

11:00-12:00

Vision stage

Composable IT & Ecosystems

IT transformation

11:00 - 11:20
Case study: Breaking the high-cost, low-innovation cycle by cutting complexity to drive IT agility

Exposing how legacy BSS/OSS architectures lock CSPs into high OpEx, low-innovation operations
Quantifying the hidden costs of vendor lock-in, forced upgrades, and complex maintenance cycles
Identifying the structural and cultural barriers that prevent telcos from “cutting the complexity”
Exploring modernization strategies that replace rigidity with agility through API-first design and automation
Demonstrating how simplification enables reinvestment in innovation, DevOps capability, and sustainable ROI

11:20 - 11:40
Case study: From insight to action - using agentic AI to accelerate decisions and execution

Moving beyond analytics to agent-driven workflows that act autonomously across IT and network operations
Designing guardrails, orchestration and human-in-the-loop controls so AI decisions scale safely in production
Understanding where agentic AI is already compressing decision cycles and delivery timelines and where limits remain

11:40 - 12:00
Case study: What it takes to consolidate BSS at scale: hard-won lessons from a tech transformation
Claus Bjerre, VP Telco Platforms, Norlys