B2B2X and beyond — turning ecosystems into revenue engines
Sessions in rooms
Chair: Mei Lee Quah, Senior Director, Frost & Sullivan12:15-12:30
Presentation: Are CSPs ready to deliver what enterprise customers will pay for?
- Why is SME trust in CSPs not translating into greater digital adoption despite willingness to pay for turnkey solutions?
- Are CSPs focusing AI investments on the areas SMEs value most, such as workflow integration and automation?
- Why do SMEs view ecosystem partnerships as critical to digital adoption while many CSPs still undervalue them?
- Closing the gap between trust, automation and ecosystem strategy is critical to unlocking SME growth opportunities
- Aligning AI, partnerships and outcome-based services will determine which CSPs win the SME digital market
12:30-12:45
Fireside chat: The GTM (go-to-market) architecture for API success
- Why successful API monetization requires balancing global scale with direct developer engagement
- Building a dual-track model combining local developer portals with global API aggregation ecosystems
- How the partnership between LotusFlare, Vonage, and Ericsson to accelerate API standardization and adoption
- Using composable IT to support flexible monetization models including subscriptions, pay-per-use and wholesale
- Creating modular API architectures that enable agility, differentiation and scalable ecosystem growth
Ryan Tollofson, Product Director, TELUS
James Emerson, Expert Product Manager, Vonage
12:45-13:00
Case study: Turning a Tier-1 OSS/BSS into composable digital platform ecosystem
- Carrier-grade programmable OSS, workflow based, customizable for each domain as a keystone for digital Network platform that transforms network into a scalable automated, pay-as you-go service with faster time-to-revenue and lower cost-serve, and replacing legacy product and processes
- OCS as a multi-tenant monetization engine - converting a traditional prepaid/postpaid OCS into a multi domain platform
- Composable BSS using TM Forum Open APIs - decoupling CRM, order management, charging, product catalog, inventory management, paving the way to autonomous networks
Mohamed Fekih Ahmed, Senior Manager, Technical Architecture, Bell Canada
13:00-13:30
PANEL: From pipes to platforms: orchestrating B2B2X value across the wholesale ecosystem
- How are wholesale and MVNO models evolving from capacity resale to full-stack platform partnerships?
- What is the role of of intent-driven automation in simplifying partner onboarding and service orchestration?
- SatCom's entry into B2B2X — complementary or disruptive to terrestrial operators?
- How does Accenture view the SI's role in bridging product, platform and partner strategy?
- How CSPs are structuring wholesale and B2B2X plays across diverse markets?
Bayarmaa Byambadavaa, CTO, Mobicom
Ivana Dragovic, Marketing and Customer Experience, E& International
Chris Anderson, Managing Director, Comms, Media and Technology, Accenture
Prianca Ravichander, CMO & CCO, Tecnotree
Session speakers

Rakhee Chachra
Global Research Leader, Telecom and Media


Edison Diaz
Canada Branch Lead and Managing Director LATAM


Mohamed Fekih Ahmed
Senior Manager, Technical Architecture


Mei Lee Quah
Senior Director


Ryan Tollofson
Product Director


Chris Anderson
Managing Director, Comms, Media and Technology


Prianca Ravichander
CMO & CCO


Bayarmaa Byambadavaa
CTO


Eric Morhenn
CCO


Joann O'Brien
VP Digital Ecosystems


Ivana Dragovic
Marketing and Customer Experience Director


James Emerson
Expert Product Manager
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