Skip to main content
Go to TM Forum
DTW Ignite logo

23-25 June 2026

Copenhagen

The agentic future: Unlock growth with frictionless customer experiences

June 23, 2026
14:45-15:45
M2
AI & Data
The agentic future: Unlock growth with frictionless customer experiences
  • Join your peers for an informative and interactive session covering:
  • Understanding early use case successes and lessons learned with Agentic AI in telecom
  • Unblocking agentic AI for hyper-personalized customer experience
  • Essential strategies for successful AI agent adoption across the enterprise
Kishore Sannidhanam, Global Telecom Industry Strategist, Salesforce

Please note this session is by invite only. You can express your interest in attending by registering here. 
 

Session speakers

Kishore Sannidhanam
Kishore Sannidhanam

Global Telecom Industry Strategist

Salesforce

Also running at this time

Ignite your network revolution now!
Autonomous Networks
23 June 2026
14:00-15:40
TM Forum industry showcase stage
Ignite your network revolution now!

Power up at TM Forum’s electrifying AN sessions: Orange Romania’s Level 4 AI slashing MTTR 80%, DT Technik’s intent-based “One Net to Bind Them All” orchestration, plus explosive ODA demos for self-remediating magic. Rub shoulders with industry trailblazers, and seize the keys to an AI-native autonomous network today.

Spotlight: Network automation on the way to AN L4
Autonomous Networks
23 June 2026
14:00-15:30
Spotlight Stage
Spotlight: Network automation on the way to AN L4
CTO Circle - From automation to autonomy – building intelligent infrastructure
23 June 2026
14:15-16:15
CTO Circle - From automation to autonomy – building intelligent infrastructure

BY INVITATION ONLY - This is a private, peer-only executive forum for CTOs (service providers only) operating under the Chatham House Rule.  

AI security - secure AI and AI cyberresiliancy in the agentic era
AI & Data
23 June 2026
14:15-15:15
Vision stage
AI security - secure AI and AI cyberresiliancy in the agentic era
CIO Circle - Reinventing IT for AI, velocity and growth
23 June 2026
14:15-16:15
CIO Circle - Reinventing IT for AI, velocity and growth

BY INVITATION ONLY - This is a private, peer-only executive forum for CIOs (service providers only) operating under the Chatham House Rule.

Accelerating ecosystem innovation into scalable growth
23 June 2026
14:15-15:15
Growth stage
Accelerating ecosystem innovation into scalable growth
Catalyst showcase: Enabling trusted and scalable AI & Data
AI & Data
23 June 2026
14:15-15:15
Innovation arena stage
Catalyst showcase: Enabling trusted and scalable AI & Data
Race to reinvention: Speed, smarts and savings unlocked
Composable IT & Ecosystems
23 June 2026
14:15-15:15
Build stage
Race to reinvention: Speed, smarts and savings unlocked
Culture shock — building the workforce for autonomous operations
Autonomous Networks
23 June 2026
14:15-15:15
Future skills stage
Culture shock — building the workforce for autonomous operations

Understand how operating models shift as networks move toward dark and low-touch NOCs.

The Loft: Autonomous Networks
Autonomous Networks
23 June 2026
14:15-15:00
The Loft Stage
The Loft: Autonomous Networks
Reinventing network operations — new performance, new possibilities
Autonomous Networks
23 June 2026
14:15-15:15
Park stage
Reinventing network operations — new performance, new possibilities

Learn how operators are unlocking new levels of reliability and responsiveness.

Reinvent IT: Supercharge CSPs with AI!
Composable IT & Ecosystems
23 June 2026
15:40-17:20
TM Forum industry showcase stage
Reinvent IT: Supercharge CSPs with AI!

Explode into TM Forum’s Composable IT revolution: Discover why we need to reinvent IT now and how? Vodafone’s AI CX mastery topping IT4C charts, STC’s business architecture triumphs, and Greece BSS going fully AI-native on ODA. Grab the blueprint to dominate AI-driven transformation.

Share session