23-25 June 2026
Copenhagen
Trustworthy AI & Data Mission Garage: Day Two afternoon
Meet the experts: In-between these sessions come along and meet the experts and find out about how the CIT&E mission is Reinventing IT.
14:40 - 15:00
Driving global contact center transformation
- How can operators successfully transform their contact centers from a traditional cost center into an AI-powered strategic value asset?
- Discuss how AI4CC addresses this by launching a comprehensive standards framework: featuring GB1090 CCIMM as the definitive evolutionary roadmap, and IG1465 V2.0 providing actionable AI-native transformation guidance for CSPs
Shitao Li, Huawei
15:55 - 16:15
AI orchestration & assurance: Why telecom needs an AI control tower
- Telecom runs on assurance - business, revenue, customer, service. But as AI agents multiply across the network and beyond, who assures the AI?
- ServiceNow's AI control tower governs, orchestrates, and secures every agent and workflow across your entire operation
16:40 - 17:00
CEO AI playbook
- AI Adoption Mindset: Preparing leaders & Empowering Talent utilizing the CEO AI Playbook
- AI success isn’t a tech problem; it’s a culture shift. To scale effectively, organizations must bridge the gap between technical potential and workforce readiness
- This interactive session dives into real-world examples and ideas for building AI confidence at every level of the business
Adrian Head, Huawei
Also running at this time
Self-optimizing networks: Billion-scale agentic AI revolution
Dive into the telecom industry’s first production-scale deployment of Agentic AI workflows across the full network lifecycle. Explore how this reinvents network design and operations, unlocking massive ROIC through self-orchestrating systems that achieve Level 4+ autonomy. Gain actionable insights on shifting from basic automation to intelligent networks that boost capital efficiency and Techco transformation.
Decode: Agentic AI: Learnings from the field
Autonomous Networks Mission Garage: Day Two afternoon
CIT&E Mission Garage: Day Two afternoon
Step into the Composable IT & Ecosystems Garage to build, test, and refine modular IT solutions alongside fellow innovators.
Catalyst Moonshot showcase: From AI pilots to trusted, monetizale outcomes at ecosystem scale
Non-terrestrial networks - the next frontier of connectivity
Understand how NTNs reshape coverage, resilience, and national capability.
Talent for transformation - building the workforce that delivers
Masterclass: Going beyond Level 4 autonomy with the AI-native ODA Canvas
Autonomous Networks Global Architecture Forum: Architecting autonomy
Get hands-on with TM Forum-aligned autonomy architectures.
Data products at scale — the blueprint for AI-native telcos
AN Leadership Forum: Achieving industry-scale AN deployments
The Loft: Trustworthy AI and Data Innovation
Roundtable: From AI pilots to AI native operations: what breaks when you scale
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Networking break: Connect and catalysts
Take a break, enjoy a hot refreshment, and connect with fellow participants during this energising networking session. Whether you are looking to spark new collaborations, exchange ideas, or simply enjoy a friendly conversation, this is the perfect opportunity to build relationships in a relaxed atmosphere. Join us for a refreshing break and make the most of your time to connect with like-minded professionals.
Reinvent IT for an AI world
CSPs are fast-tracking AI-native operations via Open Digital Architecture (ODA), with this TMF stage session (15:40-17:20) diving into enterprise digital twins for agile business-IT-network modeling, Swisscom’s data products unlocking scalable AI, the Satcom Catalyst’s three-phase push to industrialize satellite services with partners like Airbus and Alvatross, and TM Forum’s blueprint for CSPs to conquer fintech adjacencies through platforms, APIs, and trusted data—driving operational excellence and new revenue frontiers.
AN Leadership Forum: Unlocking the next phase of intelligent network operations
Benchmarking autonomy — KPIs that drive ROI
Catalyst showcase: Shaping the future of Autonomous Networks
Moonshot champion panel: Driving industry impact through innovation
Gain insight from CSPs on how their Moonshot Catalysts tackle the industry’s ultimate challenges.
IT architectures beyond today's limits
AI infrastructure and sovereignty — build, buy or federate?
Presentation: When is sovereign AI worth it? Exploring cost, control and strategy
Spotlight: Trusted modernization flows: How AWS and Amdocs are redefining agentic app modernization - the Nordic way