Matt Bain
CTAIO
Spark NZ
AI & Data summit

Matt Bain is Chief Technology, AI & Information Officer (CTAIO) at Spark New Zealand, New Zealand's largest telecommunications and digital services company. He leads Spark's technology, data, and AI strategy — responsible for embedding artificial intelligence across the enterprise at scale, from network operations and customer experience to workforce transformation and governance.
With a background spanning technology leadership, digital transformation, and organisational change, Matt is focused on building AI capability that is both commercially impactful and responsibly deployed. He is a strong advocate for human-centred AI adoption — balancing the pace of innovation with the ethical frameworks and trust that underpin sustainable transformation.
At TM Forum, Matt joins the Responsible AI in Action panel to share Spark's experience navigating the real-world tensions between AI ambition, accountability, and enterprise readiness.
With a background spanning technology leadership, digital transformation, and organisational change, Matt is focused on building AI capability that is both commercially impactful and responsibly deployed. He is a strong advocate for human-centred AI adoption — balancing the pace of innovation with the ethical frameworks and trust that underpin sustainable transformation.
At TM Forum, Matt joins the Responsible AI in Action panel to share Spark's experience navigating the real-world tensions between AI ambition, accountability, and enterprise readiness.

