Skip to main content
Go to TM Forum

Pak Wan

Director of Engineering, Applied AI Incubator
Google Cloud
Composable IT and Ecosystems summit
Pak Wan
Pak is a Director of Engineering for Applied AI at Google Cloud, where he leads the Forward Engineering Deployment team across EMEA and the Americas. He and his team partner with many of the world's largest CSPs to implement cutting-edge AI applications on CX Agent Studio, Applied AI's customer experience agentic platform.

Based in Paris, France, and Sunnyvale, USA, Pak previously worked in system integration on large telecom BSS and OSS implementations across EMEA and Asia Pacific. He is originally from Perth, Western Australia.

Featured in these sessions

Elevating CX: Personalization, design, and digital trust at scale
Composable IT & Ecosystems
23 June 2026
11:00-12:00
Future Skills Stage
Elevating CX: Personalization, design, and digital trust at scale

From data to delight: Personalizing customer journeys at scale

Share speaker
Company
Google Cloud