23-25 June 2026
Copenhagen
Laura McCauley
Transformation Director
TalkTalk Business
Composable IT and Ecosystems summit
Laura McCauley is the Transformation Director at TalkTalk Business, where she oversees the company’s transformation strategy and leads enterprise‑wide business change.
With more than 22 years in the telecommunications industry, Laura has delivered some of the sector’s most complex transformation initiatives—improving performance, strengthening customer experience, and enabling the organisation to move forward with clarity and confidence.
Most recently, Laura led TalkTalk Business through its full separation from the TalkTalk Group—an ambitious, multi‑year initiative that untangled two decades of shared systems, processes, and operations. Under her leadership, the business delivered a brand‑new system architecture, redesigned its core ways of working, and ensured the organisation emerged stronger, more agile, and fully future‑ready.
With more than 22 years in the telecommunications industry, Laura has delivered some of the sector’s most complex transformation initiatives—improving performance, strengthening customer experience, and enabling the organisation to move forward with clarity and confidence.
Most recently, Laura led TalkTalk Business through its full separation from the TalkTalk Group—an ambitious, multi‑year initiative that untangled two decades of shared systems, processes, and operations. Under her leadership, the business delivered a brand‑new system architecture, redesigned its core ways of working, and ensured the organisation emerged stronger, more agile, and fully future‑ready.