AI and Data Innovation
Artificial intelligence and data innovation are no longer emerging trends - they’re reshaping the telco ecosystem today. This pathway examines how leading operators are leveraging AI to unlock new levels of operational efficiency and accelerate service innovation, enabling smarter and more agile business models.
We’ll dive into real-world use cases and discuss the critical building blocks for success. How do you curate clean, actionable data? How do you ensure the right insights reach the right agents—human or machine? And how do you make AI-driven systems secure, compliant, and trustworthy at scale? Join us to discover how AI and data are powering the next evolution of telecoms, and what it takes to implement safely, effectively, and at scale.
Discover more about TM Forum's AI and Data Innovation Mission at our industry showcase stand.
Featured Sessions
4:30 PM
November 25 2025
4:30 pm-6:00 pm
Impact Stage
Discover what it takes to operationalize AI at scale—from building strong data foundations and embedding AI across the enterprise, to ensuring reliability, performance and continuous improvement. This session offers actionable insights into how telcos can evolve into AI-first organizations, secure long-term competitiveness through innovation and collaboration and turn AI investments into measurable business impact.
9:00 AM
November 26 2025
9:00 am-9:45 am
Impact Stage
Start your day with a bold look at what’s next for AI in telecoms. This high-energy session explores how telcos can move from LLM hype to real-world adoption of agentic AI, with practical case studies, responsible AI frameworks, and emerging standards for safety and scalability. Plus, a candid panel discussion on the human side of AI: closing critical skills gaps, shifting mindsets, and building a future-fit workforce. An unmissable primer on the tech and talent transformations that will define your AI strategy for 2026 and beyond.
10:00 AM
November 26 2025
10:00 am-11:30 am
Impact Stage
Join industry leaders as they set the stage for Innovate Asia with powerful insights into how AI and data are transforming telecom. From strategic vision to real-world impact, these keynotes will explore how operators and partners are driving innovation, creating value, and shaping the future of connectivity.
4:30 PM
November 26 2025
4:30 pm-6:00 pm
Impact Stage
Move beyond the hype and uncover how Generative AI is delivering real-world value across telco operations, IT and customer experience. This session shares actionable insights from early deployments, how to scale GenAI safely, boost productivity and innovation and evolve from AI copilots to intelligent agents that transform decision-making and service delivery.
10:00 AM
November 27 2025
10:00 am-11:30 am
Impact Stage
Unlocking AI’s full potential starts with trusted, governed and accessible data. This session reveals how CSPs are modernizing their data architectures to democratize insights, ensure compliance and accelerate AI innovation, driving new revenue streams, powering intelligent services and tackling complex challenges like fraud detection with data-driven precision.