Skip to main content
Back to TM Forum

Into the dark NOC: Where automation makes sure the lights never go out

November 17, 2026
12:00-13:00
Impact stage
Autonomous Networks
Autonomous operations
Session overview: Discover how leading operators are redesigning network operations centres around Level 4 autonomy, replacing reactive operations with AI-driven decision-making, intelligent assurance and continuous optimization across increasingly complex, multi-domain networks.

From alarms to autonomy: Reinventing network operations for the Level 4 era 
  • Examining how AI agents, digital twins and intent-driven operations are transforming the traditional NOC into an intelligent operational environment 
  • Improving service resilience across complex production networks 
  • Developing cross-domain operational intelligence across RAN, transport, core and cloud environments from a single operational framework 
  • Measuring ROI through improvements in mean time to resolution, operational efficiency, workforce productivity and customer experience 
Building the operational intelligence layer for autonomous networks 
  • Combining observability, automation, digital twins and agentic AI to support autonomous operations across increasingly distributed network environments  
  • Using multi-agent architectures to prioritize events, coordinate operational workflows and automate complex decision-making 
  • How real-time network knowledge, predictive analytics and continuous learning is enabling operators to move beyond automated workflows towards autonomous operational reasoning 
  • Supporting large-scale Level 4 deployments through open architectures, trusted AI models and cross-vendor interoperability 
Panel: Making the Dark NOC a reality 
  • Which activities can realistically become fully autonomous, and where will human expertise continue to provide essential operational oversight? 
  • Can AI safely own operational decisions? How should operators supervise autonomous systems? 
  • What organizational, cultural and workforce changes are required to transition from traditional network operations towards AI-native operational models without disrupting business continuity?
  • Looking ahead to collaborative autonomy, what will distinguish operators that successfully industrialize the Dark NOC from those that remain reliant on isolated automation initiatives? 
Please note: All topics and timings are provisional and may be subject to change. 
Share session