Dennis Abella
VP and Head - Network Digitalization
17 - 19 November, 2026
Bangkok, Thailand
Into the dark NOC: Where automation makes sure the lights never go out
November 17, 2026
12:00-13:00
Impact stage
Autonomous Networks
Autonomous operations
Session overview: Discover how leading operators are redesigning network operations centres around Level 4 autonomy, replacing reactive operations with AI-driven decision-making, intelligent assurance and continuous optimization across increasingly complex, multi-domain networks.
From alarms to autonomy: Reinventing network operations for the Level 4 era
Dr Rajesh Kumar Sharma, Deputy General Manager, Jio
Please note: All topics and timings are provisional and may be subject to change.
From alarms to autonomy: Reinventing network operations for the Level 4 era
- Examining how AI agents, digital twins and intent-driven operations are transforming the traditional NOC into an intelligent operational environment
- Improving service resilience across complex production networks
- Developing cross-domain operational intelligence across RAN, transport, core and cloud environments from a single operational framework
- Measuring ROI through improvements in mean time to resolution, operational efficiency, workforce productivity and customer experience
- Combining observability, automation, digital twins and agentic AI to support autonomous operations across increasingly distributed network environments
- Using multi-agent architectures to prioritize events, coordinate operational workflows and automate complex decision-making
- How real-time network knowledge, predictive analytics and continuous learning is enabling operators to move beyond automated workflows towards autonomous operational reasoning
- Supporting large-scale Level 4 deployments through open architectures, trusted AI models and cross-vendor interoperability
- Which activities can realistically become fully autonomous, and where will human expertise continue to provide essential operational oversight?
- Can AI safely own operational decisions? How should operators supervise autonomous systems?
- What organizational, cultural and workforce changes are required to transition from traditional network operations towards AI-native operational models without disrupting business continuity?
- Looking ahead to collaborative autonomy, what will distinguish operators that successfully industrialize the Dark NOC from those that remain reliant on isolated automation initiatives?
Dr Rajesh Kumar Sharma, Deputy General Manager, Jio
Please note: All topics and timings are provisional and may be subject to change.
Session speakers
