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Business-aware GNN-healing networks

URN C26.0.965
Topics Autonomous networks, Customer experience management

Moonshot Catalyst - This Catalyst is empowering self-driving networks with graph AI and digital twins for predictive root cause analysis and Level 4 autonomy. Their solution unlocks the "zero-X" experience - zero wait, zero touch, zero trouble.

Same fault. Different response. Not all network failures carry the same business risk. A performance degradation in a revenue-dense cell represents a materially different operational priority than one in a low-traffic zone. Yet today's autonomous networks have no mechanism to express or act on that difference. Isolating contributing factors across RAN, Core, and Cloud remains a manual and siloed process. Every fault enters the same resolution queue regardless of business impact. Business-Aware GNN-Healing Networks changes this. The catalyst introduces a three-layer closed-loop architecture: Business Intent Sequences remediation based on infrastructure business criticality and revenue exposure. Graph Intelligence A Graph Neural Network powered by a Google Cloud Spanner digital twin traverses cross-domain topology to identify remediation branches from a single service-layer trigger. No alarm is required. Execution Layer Standards-based service-layer orchestration. Healing intent travels in TMF921 and decomposes through TMF641 service orders into per-domain action across RAN, Core, and Cloud. The key innovation is the first Business Intent Extension Model (BIEM) contributed to the TM Forum Intent Ontology (TIO). It gives operators a standards-based vocabulary to declare which remediation branch executes first when recovery resources are constrained, decoupling business priority from network implementation. The result: same fault, different response. Level 4 autonomy across RAN, Core, and Cloud, with the business layer exploring the Level 5 boundary through declarative, intent-driven prioritization. Validated with CSP champion data, the catalyst targets: - Double-digit reduction in operational costs - MTTR reduced from hours to minutes - Protection of revenue at risk in critical coverage zones

Resources

Marketing Materials

Catalyst Introduction

Team members

Ericsson Inc. logo
Google Cloud logo
Makman Technology Consulting logo
Tech Mahindra Limited logo
TELEFONICA logo
Champion
Verizon Communications logo
Champion
Vodafone Group logo
Champion

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