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Business-aware GNN-healing networks

URN C26.0.965
Topics Autonomous networks, Customer experience management

This Catalyst is empowering self-driving networks with graph AI and digital twins for predictive root cause analysis and Level 4 autonomy. Their solution unlocks the "zero-X" experience - zero wait, zero touch, zero trouble.

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Introduction Same fault. Different response. Not all network failures carry the same business risk. A performance degradation in a revenue-dense cell serving a financial district represents a materially different operational priority than one in a low-traffic residential zone. Yet today's autonomous networks have no mechanism to express or act on that difference. Isolating contributing factors across RAN, Core, and Cloud remains a manual and siloed process. Every fault enters the same resolution queue regardless of business impact. Business-Aware GNN-Healing Networks changes this. The catalyst introduces a three-layer closed-loop architecture: Business Intent Layer Sequences remediation based on infrastructure business criticality and revenue exposure. Graph Intelligence Layer A Graph Neural Network powered by a Google Cloud Spanner digital twin traverses cross-domain topology to identify remediation branches from a single service-layer trigger. No alarm is required. Execution Layer Vendor-agnostic remediation across any network vendor using WNR-wrapped TM Forum Open APIs. The key innovation is the first Business Intent Extension Model contributed to the TM Forum Intent Ontology (TIO). This provides operators with a standards-based vocabulary to declare which remediation branch executes first when recovery resources are constrained, decoupling business priority from network implementation. The result: same fault, different response. Level-4 autonomy across RAN, Core, and Cloud, with the business layer exploring the boundary of Level-5 through declarative, intent-driven prioritization. Validated with CSP champion data, the catalyst targets: 55% reduction in operational costs MTTR reduced from hours to minutes Protection of revenue at risk in critical coverage zones

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Ericsson Inc. logo
Google Cloud logo
Makman Technology Consulting logo
Tech Mahindra Limited logo
TELEFONICA logo
Verizon Communications logo
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Vodafone Group logo
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