Ting Cai

Ting Cai serves as the Chief AI & Data Officer at Rakuten Group, where he leads the company's AI and Data vision and strategy. In this role, he overseas research, engineering, product and service teams, aligning innovations with tangible business impact. Ting has spearheaded Rakuten’s technology foundation in deep learning and large language models, catalyzing the deployment of large-scale AI services across search, recommendation, advertising, conversation and agentic experiences for Rakuten's customers.

Before joining Rakuten, Ting served as a Senior Director at Google, overseeing the Local Search product strategy and development. Prior to that, he held various senior leadership roles at Microsoft in Bing and Commerce, including serving as General Manager for News & Feeds. He holds a master's degree in computer science from Dartmouth College and an MBA from the University of Washington.