23-25 June 2026
Copenhagen
OTF2026 | Operations Transformation Forum
Where agentic operations deliver
In the intelligent era, diversified intelligent services are emerging at an unprecedented pace. AI is shifting from a support system to a core productivity engine, poised to maximize business value, reshape operation models, and deliver differentiated experiences. To capture this momentum, the industry must unite to define the next frontier of high-value opportunities.
We’re proud to host the 11th edition of the Operations Transformation Forum (OTF2026), on June 22–24, 2026 in Copenhagen, Denmark.
What to expect?
At this year’s event, we will explore new scenarios for innovation, identify the latest best practices, and define the next frontier of high-value opportunities. Through inspirational keynotes, deep-dive sessions, and cross-industry conversations, OTF2026 will bring together telecom operators, industry organizations, and partners from around the world to share what’s working and what’s next.
This is where leaders gain new connections, practical insights, and definitive blueprints to leverage agentic operations to create new growth.
Who can attend?
If you are a telecom operator, industry organization, or partner interested in driving the strategy, revenue growth, and investment in telecom operations, this event is not to be missed.
How can I attend?
If you want to join OTF2026, start by registering for DTW Ignite 2026. During registration, select the 'interested in OTF?' option. Requests are reviewed, and confirmed participants receive complimentary access details ahead of the event.
Topics of discussion
How intelligent decision-making accelerates service monetization: How can carriers use their advantages - data, users, and infrastructure - to unlock new digital products and mobile money innovations, and redesign the customer journey with closed‑loop agents powered by Agentic BSS and intelligent mobile money operations?
How intelligent operations and maintenance maximize service value and resource efficiency: How can carriers utilize telco twin and domain models to shift from fault management to risk elimination, and from pursuing efficiency to maximizing overall business value and resource utilization, through orchestrated experts and agents like AUTINOps?
How intelligent optimization delivers differentiated experiences: How can carriers leverage V-Grid's best network to achieve business-network synergy, identify high-value customers and provide proactive care with SmartCare Intelligence, deliver a leading customer experience, and unlock new growth?
Agenda at a glance
09:00 - 18:00 | Global best practice showcase - An interactive zone featuring 10+ proven agentic operations practices from global CSPs
15:30 - 17:30 | Keynote - Advancing agentic operations, faster value creation
09:00 - 18:00 | Global best practice showcase - An interactive zone featuring 10+ proven agentic operations practices from global CSPs
10:45 - 12:45 | OTF Executive roundtable - A closed-door event for CSP executives to explore strategic opportunities, proven practices, and collaborative innovations in agentic operations
09:00 - 18:00 | Global best practice showcase - An interactive zone featuring 10+ proven agentic operations practices from global CSPs
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