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Responsible AI in action: Operationalizing trust at scale

October 7, 2026
15:45-17:00
Impact Stage
Trustworthy AI & Data

Chair: Stuart Dunn, Program Manager, TM Forum 

Trustworthy AI & data governance: From trust to proof

  • Why trust matters: Explore why autonomous AI depends on trust and why organisations must move beyond claims of responsible AI to demonstrable, verifiable proof
  • The 4Ps of trust: Discover how policy, people, process and platform come together to create an operational approach to AI and data governance
  • From principles to practice: Hear perspectives from Accenture, AWS and ServiceNow on how organisations can embed governance, controls, accountability and evidence into real-world AI operations
  • Join the movement: Discover the new Trustworthy AI & Data Governance program and how TM Forum members can contribute use cases, standards, tools and practical solutions to make trustworthy autonomy a reality.

Kaniz Mahdi, Director Technology, AWS
Arnab Chakraborty, Chief Responsible AI Officer, Accenture
Romit Ghose, VP & GM, Telecom, Media, & Tech, ServiceNow  
Guy Lupo, EVP Trustworthy AI & Data, TM Forum 

Official launch: TM Forum's Trustworthy AI and Data Governance Program

Guy Lupo, EVP Trustworthy AI & Data, TM Forum 

Building trust at scale

  • Scale is the real test of trust - AI must remain secure, reliable, and accountable as adoption grows
  • AI is entering the SOX stress test - governance, controls and compliance are becoming essential to scaling AI responsibly
  • Trust is an operating discipline - with data scientists, security and business leaders working together to make trustworthy AI repeatable.
Mike Yonker: Assistant Vice President Data Science, AT&T
Nisha Dhalta: Client Partner, AVP TMT, Infosys

Panel: When AI decisions go wrong: who answers, who pays, who fixes it? 

  • Who is accountable for an AI decision?  
  • What decisions should AI never be allowed to make?  
  • Would your current governance stand up in a live incident?  
Moderator: Stuart Dunn, Program Manager, TM Forum 
Mauricio Romero, VP, AI & Analytic, Liberty Latin America 
Atul Jain, Global Head of Cloud Engineering, AI and Data Protection, Verizon
Praveen Vemulapalli, Director, Data & Gen AI Architecture, AT&T

 
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