Masterclass: Reinvent business & IT for autonomy: Building AI-native customer, business and ecosystem growth platforms
October 6, 2026
16:00-17:30
Twilight
Composable IT & Ecosystems
Masterclass
The industry has largely accepted that AI-first transformation is now a business imperative. The challenge is no longer: “Why should we transform?” The challenge is: “How do we deliver measurable business outcomes through AI-native customer experiences, modernized business platforms and ecosystem-driven growth?” This masterclass positions the CIT&E mission as the execution engine that turns strategy into practical industry transformation.Outcomes for attendees:
Delegates will gain a clear understanding of the three strategic transformation areas: AI4CX, AI4BSS, and Ecosystem Growth including ODA for Satellite and Fintech.
They will also gain an understanding of the priority High Value Scenarios being developed by the mission, to enable a path to Autonomous Business and IT. This will include a view of the technical solution packages being assembled, opportunities to contribute and demonstrate industry leadership through expertise, requirements, validation and implementation.
Session speakers

Joann O'Brien
VP Composable IT & Ecosystems

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