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Masterclass: Tackling the toughest change challenge: People

October 7, 2026
15:00-16:30
Moonlight 1
Keynote
Composable IT & Ecosystems

Masterclasses

Most transformation programs don’t fail on strategy or technology — they fail because change doesn’t take hold in people, teams and leadership.
This masterclass focuses on three critical questions:
  • How do I diagnose the real barriers to change?
  • Which interventions will genuinely drive impact?
  • How do I measure if change is actually happening?
Through an interactive, hands-on format, participants will work through real scenarios and apply practical frameworks to connect people, culture and organisation to measurable outcomes. The outcome is a clear, repeatable approach to diagnosing, prioritising, and measuring change that can be applied immediately.

Shuvo Saha, VP, Education, TM Forum 
Nik Willetts, President & CEO, TM Forum
Breon Timmons, Head of Operations, TM Forum
Amanda Flower, Director, TM Forum
Gregory Geodjenian, EVP, TM Forum 
George Glass, CTO, TM Forum 
 
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