Sara Coppo
Telco Programs Lead
BMC Helix
Autonomous Networks

Sara Coppo is Telecom Programs Lead, Strategic Sales Transformation, at BMC Helix. She works with communications service providers on modernizing network and service operations and progressing toward autonomous networks, with emphasis on ServiceOps — combining AIOps and telco service management on one operational thread from detection through governed action and closure.
She brings more than 25 years of international telecommunications experience across Italy, South Africa, and the UAE, in product management, strategy, presales, and enterprise sales. Before BMC Helix, she held senior roles at Telecom Italia Mobile, Vodacom South Africa, and e& (Etisalat Group). She works directly with CSP customers on strategy, workshops, and executive engagement, turning autonomous-operations and ServiceOps priorities into adoption roadmaps and measurable outcomes. She also represents BMC Helix in TM Forum catalyst programs.
She brings more than 25 years of international telecommunications experience across Italy, South Africa, and the UAE, in product management, strategy, presales, and enterprise sales. Before BMC Helix, she held senior roles at Telecom Italia Mobile, Vodacom South Africa, and e& (Etisalat Group). She works directly with CSP customers on strategy, workshops, and executive engagement, turning autonomous-operations and ServiceOps priorities into adoption roadmaps and measurable outcomes. She also represents BMC Helix in TM Forum catalyst programs.


