George Glass

Through industry collaboration, George is the leading the creation of industry standard architectural and business transformation patterns, Open APIs, AI enabled operational models, self-healing autonomous network services and data models that enable digital service providers to simplify the transformation of their IT and network estate, helping to drive the digital revolution that is happening across all industries today.
Prior to joining the TM Forum George was the Chief Systems Architect for BT. George led architectural transformations within BT for over 15 years. Whilst at BT George was an active contributor to the TM Forum, having received an outstanding contributor award in 2016 and was appointed a TM Forum Distinguished Fellow in 2018.
Featured in these sessions

From automation to autonomy: Building AI-native network operations
Move beyond automation to networks that think, decide and act in real time.

Towards the Dark NOC: AI-native operations at scale
Run networks with near-zero human intervention - faster, cheaper, always on.

Opening keynotes: Building the world's best autonomous connectivity
How do we move from autonomous networks to autonomous, ubiquitous connectivity?

Masterclass: Tackling the toughest change challenge: People
Most transformation programs don’t fail on strategy or technology — they fail because change doesn’t take hold in people, teams and leadership. This masterclass focuses on three critical questions: How do I diagnose the real barriers to change? Which interventions will genuinely drive impact? How do I measure if change is actually happening? Through an interactive, hands-on format, participants will work through real scenarios and apply practical frameworks to connect people, culture and organisation to measurable outcomes. The outcome is a clear, repeatable approach to diagnosing, prioritising, and measuring change that can be applied immediately.

