Agentic deal passport: Verifiable procurement and service assurance

Agentic deal passport: Verifiable procurement and service assurance for autonomous telecom commerce explores how B2B telecom commerce can evolve for a world where AI agents increasingly act as buyers and sellers. Moving beyond portals, emails and manual hand-offs, the Catalyst creates a trusted transaction environment where enterprise and CSP agents can discover services, verify identity and delegated authority, assess price, availability and SLA information, negotiate within approved boundaries and commit orders autonomously.

The key innovation is a trusted and accountable foundation for agentic commerce. Machine-readable identity, cryptographically bound provenance and real-time commercial evidence allow agents to verify who they are dealing with, what they are authorised to do and whether the information used to make a purchasing decision can be trusted. Policy-controlled negotiation and privacy-preserving evidence enable autonomous transactions without unnecessarily exposing confidential commercial information, while human approval remains available for high-risk or high-value decisions.

The solution links the entire commercial journey through a verifiable evidence trail, connecting intent, quotations, approvals, commitments, orders and billing events. The same evidence can support automated resolution of billing disputes, helping customers and suppliers establish what was agreed, delivered and charged. For enterprise customers, this could mean faster quotes and dispute resolution, fewer manual hand-offs and more reliable procurement decisions. For CSPs and suppliers, it creates a credible route to machine-customer revenue, while retaining governance, privacy and commercial control.

Using TM Forum Open APIs and ODA principles, including mappings to TMF620 Product Catalog, TMF648 Quote Management and TMF622 Product Ordering, the Catalyst will demonstrate interoperability across independently implemented agents and suppliers. Success will be measured through end-to-end transaction completion, verification of agent authority and evidence, prevention of unauthorised actions, reduced elapsed time and manual effort, and complete transaction traceability. By establishing reusable trust, policy and evidence patterns, the project aims to provide the foundations CSPs need to scale autonomous B2B commerce safely and confidently.