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ODA support

ODA Support provides a single place to access support resources, guidance and tools across Open Digital Architecture (ODA). This includes Navigator, TM Forum’s AI-powered findability agent, which can help locate documentation, guidance, best practices and answers to common questions. Where additional assistance is needed, you can access the service desks and other support channels from this page.

We are also seeking feedback on how ODA support should evolve in the future. Please take a few minutes to complete our survey and share your views on the support services and capabilities that would help you be more successful with ODA. Your feedback will help shape future improvements.

Ask AI assistant

Ask the TM Forum AI assistant (called Navigator) about anything on the website.

How to access Navigator

API service desk

Raise a ticket for an Open API bug

Playbooks

Step-by-step on how to use ODA

List of playbooks

Use cases

Best practices, frameworks and modelling

Search use cases

Case studies

How Members have implemented ODA

Read case studies

Join a project

Network with peers from around the world, share knowledge and learn

What's involved in Collaboration

Running on ODA

Accreditation for CSPs to simplify your IT landscape, accelerate innovation, and unlock a future-ready, AI-powered telecom business

Ready for ODA

Get Ready for ODA to showcase interoperability, accelerate market access, and position your solutions for the composable telecom future.

Conformance certification

Achieve TM Forum Conformance Certification to prove compliance, build customer confidence, and accelerate adoption of your solutions.

How to achieve conformance certification

Support survey

Feedback on the future of ODA support

Help shape the future of ODA support by sharing your feedback

Need something else?

If you are looking for something outside ODA support, please refer to our general support page

Go to general support