This Catalyst is bridging the gap between business needs and network reality. Their solution translates business intent into actionable service requests, probes real-time network, location, and customer experience data, and determines feasibility within seconds.
High Level Flow (Feasibility and Assurance)
Agentic I2O - Solution Architecture
Project summary infographic
TM Forum Assets Used
Amdocs Autonomous Network Operations (part of aOS Agentic Operations)
Amdocs Autonomous Network Operations Solution Brief
Amdocs Agentic Operating Systems for Telcos
Amdocs Intelligent Networking Suite (SNO, Network Inventory, Assurance)
Amdocs Service and Network Orchestration (SNO)
Amdocs Service and Network Orchestration (SNO) Datasheet
ServiceNow Telecommunications Service Management
ServiceNow Telecommunications Service Operations Management
ServiceNow Sales and Order Management for Telecommunications
ServiceNow Field Service Management (FSM) for Telecommunications
ServiceNow Telecommunications Network Inventory
Automation Designed for Telecom
AI Maturity in Telecom
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An autonomous user experience closed-loop management solution built on the industry’s first AI-native architecture, which has now been commercially deployed at scale.

Build a TM Forum–compliant, composable CRM replacing monolithic platforms with modular, component-based architecture enabling flexibility, interoperability, and incremental capability evolution.

Maximizing off-grid customer retention by optimizing predictive accuracy while minimizing data cost.