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November 25-27, 2025
Bangkok

AI and Data Innovation

Artificial intelligence and data innovation are reshaping the telecommunications ecosystem today. This pathway examines how operators leverage AI to enhance operational efficiency, accelerate service innovation, and enable more agile business models.

It will cover real-world use cases and critical success factors, including the management of clean, actionable data, delivering relevant insights to both human and machine agents, and ensuring AI-driven systems remain secure, compliant, and trustworthy at scale.

Attendees will gain insight into how AI and data are driving the next phase of telecom evolution and the requirements for safe, effective, and scalable implementation.

Discover more about TM Forum's AI and Data Innovation Mission at our industry showcase stand.

Featured Sessions

4:30 PM

November 25 2025

4:30 pm-6:00 pm

Impact Stage

circleImpact stage
traingleAI and Data Innovation
traingleAI (Artificial Intelligence)
traingleAI management
traingleAI readiness
traingleInnovation
Operationalizing AI

Discover what it takes to operationalize AI at scale—from building strong data foundations and embedding AI across the enterprise, to ensuring reliability, performance and continuous improvement. This session offers actionable insights into how telcos can evolve into AI-first organizations, secure long-term competitiveness through innovation and collaboration and turn AI investments into measurable business impact. ...more

9:00 AM

November 26 2025

9:00 am-9:45 am

Impact Stage

circleImpact stage
traingleAI and Data Innovation
AI and Data Innovation: Scene setting and demos

Start your day with a bold look at what’s next for AI in telecoms. This high-energy session explores how telcos can move from LLM hype to real-world adoption of agentic AI, with practical case studies, responsible AI frameworks, and emerging standards for safety and scalability. Plus, a candid panel discussion on the human side of AI: closing critical skills gaps, shifting mindsets, and building a future-fit workforce. An unmissable primer on the tech and talent transformations that will define your AI strategy for 2026 and beyond. ...more

10:00 AM

November 26 2025

10:00 am-11:30 am

Impact Stage

circleImpact stage
traingleAI and Data Innovation
traingleAI (Artificial Intelligence)
traingleGenAI
traingleInnovation
Opening keynotes: AI and data innovation

Join industry leaders as they set the stage for Innovate Asia with powerful insights into how AI and data are transforming telecom. From strategic vision to real-world impact, these keynotes will explore how operators and partners are driving innovation, creating value, and shaping the future of connectivity. ...more

4:30 PM

November 26 2025

4:30 pm-6:00 pm

Impact Stage

circleImpact stage
traingleAI and Data Innovation
traingleAI (Artificial Intelligence)
traingleAI management
traingleGenAI
Generative AI: from hype to real-world impact

Move beyond the hype and uncover how Generative AI is delivering real-world value across telco operations, IT and customer experience. This session shares actionable insights from early deployments, how to scale GenAI safely, boost productivity and innovation and evolve from AI copilots to intelligent agents that transform decision-making and service delivery. ...more

10:00 AM

November 27 2025

10:00 am-11:30 am

Impact Stage

circleImpact stage
traingleAI and Data Innovation
traingleAI (Artificial Intelligence)
traingleData management
traingleData monetization
traingleGovernance
traingleInnovation
Unlocking and scaling data for AI-driven innovation

Unlocking AI’s full potential starts with trusted, governed and accessible data. This session reveals how CSPs are modernizing their data architectures to democratize insights, ensure compliance and accelerate AI innovation, driving new revenue streams, powering intelligent services and tackling complex challenges like fraud detection with data-driven precision. ...more